Policy · Your personal information
What we collect when you get in touch, why we need it, and who sees it.
A What we collect
The details you choose to send us through our enquiry form, by email or by phone.
B Why we collect it
To answer your questions and help you compare and book a suitable tour.
C Who it is shared with
The independent tour operator for your chosen tour, and only when it’s needed for your booking.
D Your choices
You can ask to see, correct or delete the information we hold about you.
01 · Collection
We only collect what you choose to give us.
2 Day Uluru Tour is an Australian-based travel business that helps travellers discover, compare and book two-day Uluru tours run by independent Australian tour operators. We handle personal information in line with Australian privacy requirements, and we try to keep this policy in plain English.
When you send an enquiry through our contact form, email us or call us, we may collect:
Please don’t send us sensitive information such as health details, passport numbers or payment card details through the enquiry form. If a tour operator needs details like this for your booking, it will tell you how to provide them.
Your details are shared with the operator you choose, only to handle your booking.
How we use it. We use your information to reply to your enquiry, explain the differences between tours, help you check availability, and keep a record of what we’ve talked about. Enquiries sent through our website form are stored privately, and the form doesn’t take payments.
Sharing with tour operators. The tours we list are run by independent operators, not by us (see Booking Information and Disclaimers). If you go ahead with a booking, we share the details needed to handle it with the operator of the tour you’ve chosen, and only for that booking. Once the operator has your details, its own privacy policy and booking conditions also apply, so it’s worth reading them.
Questions about sharing. If you’d like to know who has received your details for a booking, send us a message and mention “privacy”.
02 · Use and sharing
03 · Storage and access
Where enquiries are kept. Messages sent through our website form are stored privately within this website’s own system. They aren’t automatically passed to external marketing tools, and the form doesn’t take payments.
Keeping it secure. We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep enquiry records only for as long as we reasonably need them to help you and for normal business record keeping.
Your rights. You can ask to see the personal information we hold about you, and ask us to correct it or delete it. We may need to confirm who you are first.
Concerns and complaints. If you think we’ve mishandled your information, please tell us first so we can look into it. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
04 · Questions
For access or correction requests, or any privacy question, send us a message through our contact page and mention “privacy” in your message. You can also read our Terms of Use and Booking Terms.
Email
[email protected]
Phone
+61 493 448 966
Based in
Alice Springs, Northern Territory
Hours
9:00–17:00, seven days a week
